Privacy & Security

9wickets live Privacy Policy — Your Data, Our Responsibility

This page clearly explains how your personal information is collected, where it is stored, and how it is kept secure. 9wickets live treats your privacy as a top priority.

Last updated: January 1, 2026
SSL Encryption
All data is secured with 256-bit SSL encryption
Your data is never sold
Your information is never sold to third parties
In your control
Right to view or delete your data at any time
Minimal Data Collection
Only necessary data is collected
Our Commitment

Why is your information safe with 9wickets live?

Here's a quick overview of the steps we've taken to protect your privacy.

Advanced Encryption Technology

Every transaction and piece of personal information on the 9wickets live platform is protected by 256-bit SSL/TLS encryption, keeping your data fully secure from hackers and cyber threats.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and backups ensure the integrity and safety of your information.

Restricted Access

Your personal data is accessible only to authorized personnel. Every access is logged and reviewed on a regular basis.

Your Choices, Your Control

You can opt out of marketing emails or SMS at any time. Your communication preferences are entirely in your hands.

Transparent Cookie Policy

9wickets live is transparent about which cookies it uses and why. You always have the option to opt out of non-essential cookies.

Regular Policy Updates

Our privacy policy is updated regularly to keep pace with evolving digital security standards and legal requirements. You will be notified of any changes.

Important Notice

By using 9wickets live, you agree to this privacy policy. Please read the full policy carefully before registering.

1 Introduction

9wickets live is one of Bangladesh's most trusted online Sports Betting platforms. We believe your personal information is a valuable asset, and protecting it is our responsibility. This privacy policy explains how 9wickets live collects, uses, and safeguards your data.

This policy applies to the 9wickets live website, mobile app, and all associated services. We follow international data protection laws and best practices to ensure your privacy is always protected.

Our privacy policy is built on three core principles: Transparency — We are transparent about what we do; Data Minimization — We only collect what is necessary; and Control — You always remain in control of your own data.

2 What Data We Collect

9wickets live collects several types of information. The table below outlines each data type and the reason it is collected:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email, address Account Management & Communication
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Login time, betting history, preferred markets Service Improvement & Fraud Prevention
Device Information IP address, browser, operating system Security & Technical Support

We never store your password in plain text. Passwords are always kept in encrypted format and are not visible to any 9wickets live staff.

3 How We Collect Information

9wickets live collects information through several methods:

  • Directly Provided Information: Information you provide through registration forms, KYC verification, support tickets, or live chat.
  • Automatically collected: Device and usage information collected via cookies and tracking technologies while browsing the website.
  • Payment Providers: Transaction details received from payment providers when transacting via bKash, Nagad, or Rocket.
  • Verification Authority: Information received from authorized third parties for identity verification.
Consent-Based Collection

9wickets live never collects your data without your knowledge. You give explicit consent at registration and can update your preferences at any time.

4 Purpose of Data Use

9wickets live uses your information only for specific purposes:

  • Account Management: Registration, login, password recovery, and account security.
  • Service Delivery: Betting services, deposit and withdrawal processing, and bonus distribution.
  • KYC Verification: Age confirmation, identity verification, and anti-money laundering compliance.
  • Fraud Prevention: Detection of unusual transactions or multiple accounts.
  • Service Improvement: Analyzing usage patterns to improve the platform experience.
  • Contact: Sending important updates, security alerts, and (with your consent) promotional offers.
  • Legal Obligations: Meeting regulatory requirements and cooperating with legal processes.

9wickets live does not sell your data to advertisers or data brokers. Every use of your information has a legitimate purpose, clearly stated here.

5 Data Sharing Policy

9wickets live shares your personal information with third parties only in the following circumstances:

  • Payment Providers: bKash, Nagad, Rocket — necessary information is shared to process transactions.
  • Identity Verification Services: With authorized verification agencies to complete the KYC process.
  • Technology Partners: Server hosting, data analytics, and security service providers — all operating under strict confidentiality agreements.
  • Law Enforcement Agencies: As required by a valid court order or regulatory authority directive.
Selling your data is strictly prohibited

Under no circumstances does 9wickets live sell your information to advertisers, data brokers, or marketing companies. This is a non-negotiable policy.

When sharing data with third parties, we ensure they uphold the same standard of privacy protection. Their use of your data is restricted through binding agreements.

6 Cookies & Tracking

9wickets live uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies we use:

  • Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme). Optional.
  • Analytics Cookies: To understand which pages are visited most and where issues arise. Optional.

When you first visit the site, you will be informed about cookies and can choose to accept or decline optional ones. You can also manage cookie preferences at any time through your browser settings.

7 Data Retention Period

9wickets live does not retain your data longer than necessary. General guidelines:

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years in accordance with financial regulations.
  • KYC Documents: 5 years, as required by regulatory obligations.
  • Support Contact: 2 years after resolution.
  • Website Logs: 90 days for security purposes.

After the retention period, data is securely deleted or anonymized.

8 Your Rights

As a 9wickets live user, you have the following rights:

Right to Access

You may request to view the information we hold about you.

Right to Correct Your Information

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Data Portability

You can download your data in a standard, portable format.

Right to Object

You can object to the use of your data for marketing or profiling purposes.

To exercise these rights support@9wicketslive.netEmail us at. We will respond within 30 days.

9 Children's Privacy

Not for users under 18

9wickets live is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a child's data has been submitted, it will be deleted immediately.

If a parent or guardian believes their child's information has been submitted to 9wickets live by mistake, please contact us immediately. We will take prompt action.

10 Security Measures

9wickets live uses multiple layers of security to protect your information:

  • Encryption: SSL/TLS encryption for data in transit and AES-256 encryption for data at rest.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & IDS: Advanced technology to prevent unauthorized access.
  • Regular Security Audits: Penetration testing conducted by independent third-party experts.
  • Staff Training: All staff receive regular data protection training.
  • Incident Response Plan: A response plan is in place to act quickly in the event of any security incident.

If a security breach occurs that affects your data, we will notify you within 72 hours as required by law.

11 Policy Changes

9wickets live may update this privacy policy from time to time. When changes are made, we will:

  • We will publish the updated policy on the website and change the "Last Updated" date at the top of the page.
  • For significant changes, we will notify you directly via your registered email or mobile number.
  • We will endeavor to notify you at least 30 days before any changes take effect.

Continued use of 9wickets live after any changes will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.

12 Contact

For any privacy-related questions, complaints, or requests, please get in touch with us:

Response Time
Within 30 business days

Our dedicated privacy team will carefully review your request and take the appropriate action.

Start Betting Safely on 9wickets live

Your privacy is fully protected. Register now and enjoy the best Sports Betting experience in Bangladesh.

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